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HR Isn’t the Enemy: The Balancing Act of a Vital Role

Written by Anna Czarnik | Sep 13, 2024 9:00:00 AM

As we know, HR often gets a bad rap. Whether it’s through articles, opinions, groups, social media, or direct meetings, it seems like people often have a negative view of HR. This makes me wonder: Is the issue with HR itself, or is it more about how people perceive it?

After working at omniIT for a year and a half, I’m convinced that it’s possible to create an HR that supports both the business and its employees. I hope that when colleagues hear my name or see something from HR, they don’t think, “Oh no, what now?” or “What has she created now?” or feel like they’re being asked to do extra work.

HR is a unique role in every company, bridging the gap between business and employees. In today’s world, it’s easy to complain, and HR often becomes the target. We’re on the front line with employees, candidates, managers, and management.

The reality is that HR is tough. We work with different departments and levels of hierarchy, which means we need to understand the company deeply. We interact with a wide range of people, and in the current work environment, it’s crucial to have a personal approach to each person. Every individual may have specific requirements, and as an HR person, you need to address them all. While business needs are a priority, we can’t ignore employee rights, needs, and satisfaction, including those of future employees.

HR is all about people. We need to understand what we can offer, what we need to restrict, and what expectations we should set. It’s not always easy because we’re right at the intersection of employee needs and business goals. If we only focused on making employees happy without considering business needs, we’d miss out on crucial aspects like compliance and rules.

At omniIT, I’m trying to build an HR approach where people see HR as a helpful and friendly part of the company. My aim is to balance business needs with a genuine commitment to helping employees and creating a positive work environment. I have professional responsibilities and personal feelings, and I know that this balance might sometimes be misunderstood as indifference. But my goal is to make HR a supportive force that contributes to a great workplace where relationships are built, and work is enjoyable.

In short, the HR role is challenging, but it’s essential for both the business and its employees. By focusing on both business needs and employee well-being, we can build an HR function that works for everyone and makes the workplace better.